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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie H.

August 14, 2025

5  out of  5
rating by Angie H.
"Thank you Lauren! The best!"
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Katie Wiesbrock

August 7, 2025

5  out of  5
rating by Katie Wiesbrock
"Working with Jake was easy!"
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Adithya Goudar

August 4, 2025

5  out of  5
rating by Adithya Goudar
"Friendly, flexible and easy to work with."
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brandi hritz

July 31, 2025

5  out of  5
rating by brandi hritz
"My basement flooded over the weekend. Dave was at an event and stepped away to help me and walk me through the process. He didn't have to do that. He went above and beyond. I highly recommend him and his staff!"
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Addison Wicklund

July 31, 2025

5  out of  5
rating by Addison Wicklund
"Jake was absolutely amazing!! He was very professional, knowledgable, and friendly. He really is him: Jake from State Farm."
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Adelina Borges

July 28, 2025

5  out of  5
rating by Adelina Borges
"Great experience working with Jake from Dave Steinbach State Farm at Naperville location. He made the process very easy and answered all of my questions."
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Alex Prewitt (Alex P)

July 22, 2025

5  out of  5
rating by Alex Prewitt (Alex P)
"I can’t say enough good things about Rosie Reyes at this agency. She was an absolute lifesaver after I experienced significant water damage to my home. From the very beginning, Rosie walked me through every step of the claims process with patience, clarity, and genuine care. She took it upon herself to contact the adjusters and push things forward as quickly as possible, which made a stressful situation far more manageable. Rosie went out of her way to review not only my insurance documents but also my HOA documents to make sure I had a full understanding of my coverage and next steps. She even offered to let the adjuster into my home while I was out of town over the weekend—despite the fact that she doesn’t normally work weekends. Luckily I didn't need her to do that, but that kind of customer service is incredibly rare. Rosie truly went above and beyond in every way, and I’m extremely grateful for her support throughout the process. State Farm is lucky to have her, and I wouldn’t hesitate to recommend her to anyone."
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Coal Dye

July 14, 2025

5  out of  5
rating by Coal Dye
"Jake was amazing! He made the process of switching my policies to a new state extremely smooth and easy. I could not recommend this team more!"
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OLUSEGUN LARINDE

July 12, 2025

5  out of  5
rating by OLUSEGUN LARINDE
"Jake allowed me enough days to review the quote unlike other agents who are eager on closing, not allowing you to compare different quotes. Additionally, he was courteous. I would recommend him to friends"
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Vic Reeves

July 3, 2025

5  out of  5
rating by Vic Reeves
"Let me start off saying I can't be more happy and satisfied with this office! Rosie Reyes has been nothing but the best service. I had them years ago and during the economy change I recently changed (I know my mistake) but now I am back with them! Rosie reached out with new rates that is saving my wife and I a ton on auto and homeowners! Rosie was very patient (not pushy) quick to respond and got us everything we needed to go back to State Farm and this office. She gave us time to get back to her and was extremely professional with everything. We are very excited to rejoin this office and know they are with us! Rosie, my wife and I can't thank you enough for the savings and how pleasant it's been communicating with you. This whole office has the best service and the way they talk to customer's is like family. Thank you Rosie Reyes and Dave Steinbach TEAM!"
We responded:
"Vic, thank you so much for leaving us a review. We are happy to have you as part of our State Farm family. We look forward to working together for many years to come. Thank you for your business and trust in our agency."
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Martha Aparicio

June 26, 2025

5  out of  5
rating by Martha Aparicio
"I am very happy with service starting from courtesy expertise and friendly communication with Rosie she made the whole process so easy and payment plus online app is great and comes in handy."
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Lori Orlowski

June 26, 2025

5  out of  5
rating by Lori Orlowski
"Rosie Reyes helped myself and my son get a very affordable quote and made it super easy to switch over to Statefarm! You are amazing!"
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JR- R1

June 23, 2025

5  out of  5
rating by JR- R1
"Vivo en Naperville y no es muy seguido que uno tiene el placer de hablar con un Agente de State Farm ta amable y dispuesta ayudarme con todas mis preguntas también la facilidad de poder hablar en mi idioma natal. ROSIE y State Farm se an ganado un cliente por much tiempo. Muchas gracias"
We responded:
"Gracias por su comentario de nuestra oficina de State Farm. Estamos feliz en saber que tuvo una experiencia positiva con nosotros; su satisfacción es nuestra prioridad. Esperamos seguir atendiendo sus necesidades de seguros."
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Ann Mahoney

June 23, 2025

5  out of  5
rating by Ann Mahoney
"Move my home and car insurance to State Farm. Rosie was great and very responsive throughout the process."
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Karina ramos

June 21, 2025

5  out of  5
rating by Karina ramos
"I was so glad that Rosie called me when she did my auto insurance with Progressive was about to renew and she called me just in time. She gave me a cheaper quote than Progressive was giving. I am so Happy I’m with State Farm now. Rosie was so helpful and walked me through the process."
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Nazia Tafiz

June 19, 2025

5  out of  5
rating by Nazia Tafiz
"Rosie was a breeze to be working with when we needed our home insurance. quick responsive, worked effectively on competitive quotes knowing we were comparing and was patient & meticulous in addressing all points. Highly recommend and we ourselves look forward to utilizing Dave's team & services more in future too."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Dave Steinbach State Farm in Naperville IL. If you ever have any questions or need assistance, we’re here to help!"
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Maulik P.

June 17, 2025

5  out of  5
rating by Maulik P.
"Rosie is great to work with, extremely responsive and very knowledgeable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Hoffman

June 2, 2025

5  out of  5
rating by Lisa Hoffman
"I would recommend State Farm Insurance to anyone. Each employee takes the time to do for the customer whatever their need is and always pleasant while they are helping you.!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rosie Reyes

May 30, 2025

5  out of  5
rating by Rosie Reyes
"Wow!! This agency is down right fabulous! I can't say enough great things about every single person here, Tammy is so Attentive, Lauren is beyond helpful, Aldo is amazingly knowledgeable, Chris is so respectful, Jake is very persistent, Isaiah is so motivating and Dave, well look at the team he has created under his wing! You would be down right silly to choose any other agency for any of your insurance needs other than this one right here!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bianca Escobedo

May 28, 2025

5  out of  5
rating by Bianca Escobedo
"Very detailed and helpful along every step of the way!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rumaldo Diaz

May 23, 2025

5  out of  5
rating by Rumaldo Diaz
"Commend his persistence, been denying State Farm for years and finally quoted me to save on my insurance. Very professional and addressed all my concerns around switching and making sure my quoted policy was the same coverage as the ones I now moved on from!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ann C

May 15, 2025

5  out of  5
rating by Ann C
"I had a great experience working with Jacob (aka Jake) from Dave Steinbach's office. He is very knowledgeable, patient and professional. It went very smooth from A-Z and he found the best quotes with several options to choose. With all that said, I'm happy to be back with Statefarm, especially knowing Jake and the rest of the Dave Steinbach team are a phone call away, which means a lot these days! Thank you Jake! LS"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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neal goldman

May 12, 2025

5  out of  5
rating by neal goldman
"Jake was wonderful a great listener and cared about helping me"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ken Slifka

May 9, 2025

5  out of  5
rating by Ken Slifka
"They are always there. They’re always professional very competitive in their price. A great insurance company great people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Latriena Ross

May 6, 2025

5  out of  5
rating by Latriena Ross
"I had a great experience working with Jake at State Farm! He made the process of starting my rental insurance quick and easy, and took the time to explain everything clearly. He was professional, friendly, and super helpful throughout the entire process. It’s great to work with someone who genuinely cares and makes insurance feel simple. Highly recommend reaching out to Jake if you need help with anything insurance-related!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"