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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K B

February 6, 2026

5  out of  5
rating by K B
"Jake was professional, and persistent. He was patient, and sent me the quotes I needed (including all the changes I made, lol) to be able to compare with my current insurance company. I appreciate his professionalism and kind hearted manner in assisting me to change companies. I’m very happy with my decision to come over to State Farm with Jake, he a really good agent! I’ll definitely recommend him to my friends!"
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XxAriel The mermaidxx

February 5, 2026

5  out of  5
rating by XxAriel The mermaidxx
"He was very helpful and patient with us. Also very good at explaining what is being covered"
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Melissa Hogan

February 5, 2026

5  out of  5
rating by Melissa Hogan
"Lauren Bailey is always such a pleasure to deal with!"
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Brandon J Williams

February 4, 2026

5  out of  5
rating by Brandon J Williams
"Jake (the REAL Jake from State Farm) was exceptionally helpful. Made the process easy and saved me $50/month."
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Sarah Peterson

February 4, 2026

5  out of  5
rating by Sarah Peterson
"Super helpful and explained everything step by step! Found me a great deal when comparing to my existing plan. Highly recommend!"
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brian mclaren

February 2, 2026

5  out of  5
rating by brian mclaren
"Isaiah was very easy to work with, and did all the work before contacting me, saving me both time and money for quality insurance. Highly recommend. 💯"
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Alma Mayo

January 30, 2026

5  out of  5
rating by Alma Mayo
"Amazing customer service experience. Very attentive and responsive customer care."
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Moritz Welt

January 30, 2026

5  out of  5
rating by Moritz Welt
"we had a good experience with this insurance company, highly recommended"
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Jerun Trajko

January 30, 2026

5  out of  5
rating by Jerun Trajko
"Lauren was very helpful in setting up our account and providing tailored support for us. This office has always had top support and truly values their customers!"
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J evrley

January 30, 2026

5  out of  5
rating by J evrley
"Very nice and helpful"
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gohar nawaz

January 28, 2026

5  out of  5
rating by gohar nawaz
"I wanted to take a moment to say that Rosie Reyes, who works in Dave Steinbach's office was very professional and responsive. I was a bit stressed about moving from AllState to StateFarm, due to the transfer of escrow and declaration pages, ect. Rosie made the process very simple and everything was correct the first time. I highly recommend to ask for Rosie if you are in the market for insurance. Thanks!"
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Vanessa Cullen

January 28, 2026

5  out of  5
rating by Vanessa Cullen
"Isaiah was wonderful to work with. He made my experience exceptional."
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Kyla Jones

January 23, 2026

5  out of  5
rating by Kyla Jones
"Great staff and prompt service. I’d recommend to all my family and friends. Lauren and Rosie have been absolutely phenomenal during all communications."
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Katelyn Frosolone

January 19, 2026

5  out of  5
rating by Katelyn Frosolone
"He knew exactly what he was doing and made adding different coverage to my existing policy very easy!"
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Daniel Augustin

January 16, 2026

5  out of  5
rating by Daniel Augustin
"I had Isaiah as my agent and he was very professional, courteous, and knowledgeable! He helped get me a quote that was half of what I was paying previously. Would highly recommend him and Naperville State Farm!"
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Christian Rosas

January 12, 2026

5  out of  5
rating by Christian Rosas
"Nothing, but good experiences from this office. Especially from Lauren B. Lauren was super helpful when they help me renew my renter’s insurance."
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Matt Z

January 9, 2026

5  out of  5
rating by Matt Z
"They’ve been taking care of my insurance for a few years. Always informative and never pushy"
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Robert Pielet

January 8, 2026

5  out of  5
rating by Robert Pielet
"Dave Steinbach's agency is excellent. I have used their services for many years. They are professional, knowledgable and respond on a timely basis. I highly recommend."
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Qingan Li

January 8, 2026

5  out of  5
rating by Qingan Li
"Keep the good work!"
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Scott Trone

January 3, 2026

5  out of  5
rating by Scott Trone
"Great experience"
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Christina Quiroz

December 23, 2025

5  out of  5
rating by Christina Quiroz
"Wonderful experience. Jake made it very easy and was able to cut my car insurance in half from my previous agent. He followed up and was super efficient. The entire process was great."
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Regina Martynek

December 20, 2025

5  out of  5
rating by Regina Martynek
"I was referred to Dave by my daughter-in-law, and I’m so glad I reached out. From the very beginning, Dave took care of me like family. He is very kind, patient, and honest. He helped me with both my auto and home insurance. Dave was available and made sure I understood my options, and worked HARD to find the best coverage for my needs. You can tell he genuinely cares and wants what’s best for the people he works with. I highly recommend Dave."
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eric rivas

December 11, 2025

5  out of  5
rating by eric rivas
"Cool dude (Jake Beavers), saved me some money."
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Danyell Coyne

December 5, 2025

5  out of  5
rating by Danyell Coyne
"Was very persistent and eventually got me to switch back over to state farm. Very nice and helpful."
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Frankie Szot

November 26, 2025

5  out of  5
rating by Frankie Szot
"Jake from State Farm is the best. Always available and reliable!"